Refund policy
Last Updated: October 7, 2026
We appreciate you shopping at Farire (https://farire.com/). Prior to making a purchase, we kindly ask that you review our Return and Refund Policy, which details the conditions regarding all refunds and returns.
Return Timeframe
Customers have 30 days from the date they receive their order to submit a return request.
Return Qualifications
To qualify for a valid return, the product must:
- Remain unworn, unused, and in the exact condition you received it
- Be returned in its complete original packaging
- Include a valid proof of purchase or receipt
How to Initiate a Return
To begin a return, please contact our customer service at support@farire.com or fill out the contact form available on our site. Once your request is authorized, we will provide you with step-by-step return instructions. Any items sent back without our prior authorization will be rejected.
Return Shipping Costs
Buyers are expected to cover all shipping charges for returned items. However, should your item arrive incorrect, defective, or damaged, we will resolve the matter and issue a free replacement.
Faulty, Damaged, or Wrong Items
If your package contains an incorrect, defective, or damaged product, please get in touch with us right away at support@farire.com and include photographic evidence. We will quickly assess the situation and supply a replacement where appropriate.
Conditions Not Considered Defects
The following scenarios are not classified as quality defects and do not qualify for defect-related returns:
- Material Characteristics: Minor details like raw edges, stray threads, slight texture differences, or screen-induced color variations.
- Sizing Discrepancies: Please consult our sizing guide prior to buying. Although we offer sizing advice, incorrect fit is not deemed a manufacturing flaw.
- Personal Preference: Simply changing your mind, or disliking a product's color or style.
- Minor Design Variations: Slight measurement differences can exist among items of the identical size due to manufacturing tolerances. Please rely on our stated measurements for accuracy.
- User-Induced Damage: Any damage resulting from regular wear, washing, alterations, incorrect maintenance, or DIY repairs.
Ineligible Items for Return
The following items cannot be returned:
- Digital or physical gift cards
- Personalized or custom-made goods
- Discounted or sale items (you may return these, but your refund will be processed exclusively as store credit rather than back to your original payment method).
Product Exchanges
If you wish to exchange a product, please complete the standard return procedure for your initial purchase. Upon approval, you may simply place a new order for the replacement item.
Canceling an Order
Order cancellations are permitted within 24 hours of completing your purchase. Beyond this timeframe, our automated processing system locks the order, making cancellation impossible. If you miss this window, please wait to receive the package and proceed with our standard return process.
How Refunds Are Processed
After we receive and evaluate your returned merchandise, we will notify you whether your refund is approved. For non-sale products, approved refunds will be credited back to your original form of payment within 9 business days. Refunds for sale items are provided purely as store credit. Please keep in mind that your financial institution or credit card issuer might need extra time to post the funds to your account.
Please do not ship returns to the physical address displayed on our website. You must contact our customer support at support@farire.com to receive the correct, designated return mailing address.